Frequently Asked Questions

What is Doctations.
Doctations is an internet-based medical documentation and secure communications service provider. Doctors spend 33% of their day documenting. We save doctors 50% to 90% of this time. that's almost 30,000 minutes per year for a doctor seeing 40 patients a day, 240 days a year. But we do more; we also save you money. Our system reduces data entry redundancy, facilitates re-use of data, facilitates use of standard phrases we call ?normal phrases,? ?named phrases,? and ?SPDB data? that you can click into your document. These can be customized easily and quickly. This increases your revenue by helping you create documents that qualify for higher reimbursement. Most important, Doctations creates a platform for more efficient, accurate, and complete information exchange while reducing a doctors cost.

What do I need to use this system?
You need a computer which is capable of running Linux, Windows XP or Mac OS X. You need a high band-width internet connection such as a cable, DSL connection. You need at least 512MB of RAM, preferably 1GB RAM. The faster your computer and the more RAM, the better your experience.

Is this medical information secure?
At Doctations, we have taken every measure to ensure that medical information is secure. We have taken measures above and beyond Federal privacy rules (i.e., Health Insurance Portability and Accountability Act, HIPAA). All identifying information is encrypted, both during transit through the Internet and when stored in our database which is under the tightest possible security and protected from unauthorized access (SAS-70 compliant, HIPAA-compliant). Insurance companies and employers cannot access patients? medical information without the doctors authorization. For those who require a higher level of security, we have added voice authentication to the usual login name and password security system.

How is Doctations different from regular e-mail?
Some doctors may want to communicate with their patients by e-mail. Unfortunately, e-mail is not secure and sending private medical information by e-mail is a HIPAA violation. Doctations messages differ from regular e-mail in that they are encrypted and accessible through our ?closed system.? Also, unlike regular e-mail, which relies on multiple file servers distributed throughout the Internet, Doctations uses a centrally managed, secure database which ensures that messages cannot be intercepted. Doctations also provides rebates to doctors who answer patient messages.

Do Insurers Allow Reimbursement for Online Consults?
While not universal, billing for online consults is accepted by more than a dozen healthcare insurers, and the number is growing rapidly. Since 2004, Blues plans in Florida and Massachusetts have been providing reimbursement for online consulting. As you know, the AMA has been lobbying for this for some time. And the government is also engaged in promoting the use of secure, transportable, and consumer-controlled personal health records (PHRs) and communication services for Americans. On March 1, 2007, Congressman Patrick Kennedy (D-RI) was joined by leaders from all corners of the heathcare industry to introduce a new version of ?The Personalized Health Information Act.? One provision of that Act will reimburse physicians for every patient who is enrolled in a program like Doctations. The DocPatient Network is the future of healthcare in America.

What Does Doctations Cost?
There are various levels of service for you to choose from. Basic membership for a doctor is $9.99 per year. For this, you have access to a common database of medical historical information such as a patient's medications, allergies, hospitalizations, immunizations, etc. You also have access to the secure communications system. Silver Membership is 399.99 per year and provides all of the above plus the ability to create, edit and maintain medical records using our software. You can schedule a patient in moments by simply entering his or her membership username ? all of the patient's demographic and insurance information is instantly transferred to your system. The patient is sent reminders by our secure messaging system and e-mail. There are two additional tiers that provide these services at lower cost with additional services; such as, access to Elsevier?s iConsult (medical textbooks and journal articles online). For more information, log on to Doctations.com and click the menu button ?What does it cost??

For a full explanation, first review our products and ?Solutions? by clicking on the appropriate buttons on the top menu bar. Then click on the ?What Does It Cost?? menu item on the left. With this information, you can best decide what level of service is best suited to your needs.

How Do I Get Started?
To get started, simply go to ?www.Doctations.com and click on the ?Start Now? menu button on the left. Before you do this, please read the following.

The DocPatient Network has been designed to be a highly secure healthcare network with the purpose of uniting doctors and patients in the pursuit of better healthcare and more efficient front-and-back-office operations. Even our registration process has been designed with these goals in mind. In order for you to register on our system, we ask doctors and patients to provide personal information that can be used to identify them in case of an emergency or if they are unable to recall their login name or password. This information is critical to our ability to maintain security for all members of the network and to be able to provide medical profile information to emergency department personnel if a member is incapacitated, and emergency personnel are unable to retrieve his or her membership ID.

Although you are registering as a physician rather than a patient, we have a standard registration format for all members of the DocPatient Network. Doctors can be patients too! Therefore, our registration asks you to provide information like your height and blood type. We make every attempt to register you without requiring that you enter a social security number or driver?s license number. In fact, if you enter all of the requested information, it is extremely unlikely that you will be required to enter either of those numbers, although you may do so if you wish.

Please go ahead now and register. And please take the time to enter as much information as possible.